At Sheer Curtains Dubai, we are dedicated to providing high-quality products and services. Our warranties are made to safeguard your investment, provide long-term satisfaction and offer full peace of mind. Whether you’ve bought curtains, blinds, fabrics, accessories, or motorized window treatments, our warranty protection ensures durability, performance, and master craftsmanship.
Warranties – Sheer Curtains Dubai
Guaranteed Protection for Your Curtain Investment
We provide comprehensive product warranties to provide you comfort of mind with every transaction. Your investment is well-protected thanks to our warranties, which show our confidence in the durability, functionality, and workmanship of our curtain materials.
1. Our Warranty Commitment
We stand behind the quality of our made-to-measure window treatments. All our products are backed by a manufacturer’s warranty and installation warranty to deliver long-lasting value.
✅ Product Warranty Includes:
- Manufacturing defects in the material or fabric
- Hardware and accessories
- Motorized system parts
- Colour fading due to normal wear and tear
Installation Warranty Includes:
- Improper fitting or measurement errors
- Mechanical failure due to installation
- Realignment or adjustments (within the warranty period)
2. Warranty Coverage Duration
Product Type Warranty Period:
- Sheer Curtains & Fabrics: 1-Year Warranty
- Blinds & Accessories: 1 – 2 Years Warranty
- Motorized Curtains/Blinds: 2 – 5 Years Warranty (motor brand dependent)
- Installation Services: 12 Months Warranty
Please note: Warranty period may differ depending on product category and customization.
3. What Our Warranty Covers
Our warranty covers only:
- Products bought from Sheer Curtains Dubai
- Installations done by our qualified team
- Standard residential or commercial use
- Manufacturing or operational defect
4. What Is Not Covered Guarantee
The guarantee does not cover:
- Damage due to misuse, accidents, or mishandling
- Water damage, fire, or exposure to the environment
- Unauthorized modification or repair
- Normal wear and tear over time
- Damage due to neglect of care instructions
5. Claiming Warranty
In case of any fault in your product, kindly follow the steps below:
⇒ Call Us: +971 50 716 8667
⇒ Email: [email protected]
⇒ Visit Our Location: Al Quoz Industrial -3, Near Al Quoz Mall, Dubai, UAE
Required Information for Warranty Claim:
- Order number or invoice
- Product details
- Photos/videos of the issue
- Brief description of the problem
Our support team will check the product and provide repair, replacement, or service support as per warranty terms.
6. Customer Satisfaction Guarantee
We aim to provide maximum customer satisfaction. If your product turns out to be defective within the warranty time frame, we will offer:
⇒ Free repair
⇒ Replacement of faulty parts
⇒ On-site servicing (if necessary)
7. Contact Us for Warranty Support
We are always there to help you with your warranty issues or product care advice.
⇒ Call Us: +971 50 716 8667
⇒ Email: [email protected]
⇒ Visit Our Location: Al Quoz Industrial -3, Near Al Quoz Mall, Dubai, UAE
Why Choose Sheer Curtains Dubai?
✔ High-Quality Products
✔ Expert Installation
✔ Long Warranty Support
✔ Post-Sales Dedicated Service
Your satisfaction and comfort come first. When you select us, you’re selecting dependability, quality, and durability.
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